French & English - IT Customer Service Agent - Barcelona

4 weeks published
Services
Barcelona
Private Company

Description

Are you already IT savvy or interested learning more about IT in a customer satisfaction focused, vibrant environment?
Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our customer?
We're looking for a new team member to join our small and friendly team at within Computacenter in Barcelona.
The company
We are a leading international IT company focusing on Customer Satisfaction, we've become Europe's leading independent provider of IT infrastructure services by being open, upfront and straightforward.
Based in Poble Nou area.
Multicultural environment with a big focus on sustainability, honesty and diversity.
Your role
To be part of a friendly team responsible for finding practical solutions related to IT.
Manage incoming contacts via different contact methods only Business to Business and no sales involved.
Understand the user's business challenges by adapting excellent listening and communication skills, both written and verbal.
You will know exactly what's expected of you as your manager takes a genuine interest in your performance and comfort at work.
What we offer
Great team spirit in a small Team with individual coaching and teambuilding.
Full-time jobs (39 hrs/week) or Part-time jobs (35 or 30 hrs/week) in standard office hours, Monday to Friday.
Fully paid IT training. A Team Leader committed to your life and work balance as well as meeting your professional training and development needs. An environment where people support and respect each other
Salary aligned with market standards: 18.309 euros gross/year Career opportunities, job rotation opportunities and leadership development programs and priority to existing employees when applying for internal opportunities within the company.
Some of our benefits
Weekly Fruity days
Ticket restaurant and Private health insurance
Free in company Spanish, French and English language classes Bike Parking and excellent Kitchen Facilities

Requisites

Fluent level in French and English is required, another language is an advantage.
Good communicative skills & teamplayer.
Experience in an environment with customer focus

Offer Details

Discipline: Technical

The hiring company prefers to keep their name private and it will only be notified to selected applicants.

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